Privacy Policy
How Prime Suretance collects, uses and protects your personal information.
1. Introduction
Prime Suretance ("we", "us", "our") is committed to protecting the privacy of visitors and clients. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and services.
2. Information We Collect
- Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
- Contact data - contact email, phone number, mailing address.
- Financial data - payment details, transaction history, source-of-funds information.
- Technical data - device IP address, web browser type, device identifiers, tracking cookies and user behavior analytics.
3. How We Use Your Data
- To confirm your identity and meet regulatory requirements.
- To provide, maintain and improve our platform and services.
- To process payments and detect fraudulent activity.
- To communicate with you regarding your account, updates and support requests.
- To deliver promotional content where you have given permission (you may withdraw consent at any time).
4. Legal Basis
Your personal data is processed on the basis of one or more of the following: contract performance, legal requirement compliance, pursuit of our legitimate business interests, or your explicit consent.
5. Sharing and Disclosure
We may disclose personal data to regulated payment processors, KYC/AML compliance partners, cloud service providers, legal advisors, and government agencies as mandated by law. We do not monetize or sell personal data.
6. International Transfers
When personal data is transferred across borders outside your region, we implement suitable protections, such as standard contractual clauses.
7. Data Retention
We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.
8. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.
9. Cookies
We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.
10. Security
We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.
11. Changes
We may update this Policy from time to time. The latest version will always be available on this page with the updated date.
12. Contact
For data privacy inquiries or to assert your rights, please reach out to the Prime Suretance Data Protection team through our contact information page.