Cookie Policy

When you return to the site, the browser sends those files back, so the site can recognise your session, remember your preferences or measure how pages are used. Similar technologies - such as local storage, session storage and small tracking pixels - work in comparable ways, and this policy covers them all under the general term “cookies”.

A cookie generally contains the name of the site that set it, a value (often a random identifier) and an expiry date. Cookies cannot read other files on your device and are not programs.

Prime Suretance deploys cookies to maintain website security and operation, retain your preferences, identify which content provides value, and - with your permission - evaluate marketing effectiveness. Essential cookies are deployed immediately upon site access as they are required for basic site functionality. All remaining categories are enabled only after you provide consent, which you may revoke at any point.

Strictly necessary cookies

These ensure the site remains functional: they preserve your login state across different pages, distribute user load among multiple servers, defend input fields from robotic attacks and store your previously selected cookie preferences. They do not create a behavioral profile and cannot be disabled via our preference tool, as doing so would break fundamental features including user authentication.

Preference (functionality) cookies

These track the preferences you configure - such as your selected language for the interface, location preference, how you prefer content displayed, or any informational messages you've closed. While they enhance usability, they're optional; the site functions without them, though you'll need to specify your preferences anew with each new session.

Analytics (performance) cookies

These help us count visits, see which pages are read, how long people stay and where errors occur. The reporting is aggregated: it tells us that a page is popular or slow, not who you are. We use the results to fix problems and to improve the structure of the site.

Marketing (advertising) cookies

These record that you arrived from a particular campaign or advertisement, help avoid showing you the same message repeatedly, and measure whether a campaign led to a sign-up. They may be read by advertising partners on other websites. They are only set with your explicit consent.

Session cookies exist only while your browser window is open and are erased automatically when you close it. Persistent cookies persist until they reach their expiration point or you manually remove them; on this site durations vary from several days up to approximately twenty-four months, based on their specific function. You can always check when a particular cookie will expire by reviewing your browser's data storage options.

We keep the record of your consent choices for a limited period so that the banner does not reappear at every visit; after that period we will ask again.

Some cookies are set by service providers acting on our behalf, for example providers of web analytics, content delivery, fraud prevention or advertising measurement. These providers may read their own cookies when you visit other sites that use the same services. We do not control the content of third-party cookies; their use of the data they collect is governed by their own privacy and cookie notices.

Where a third-party cookie is not strictly necessary, it is only placed after you have consented through the cookie banner. If you would like a list of the providers currently in use, contact support and we will provide the up-to-date details.

Through our banner

Use the cookie banner or the cookie settings link on the site to accept or reject the preference, analytics and marketing categories. Rejecting a category stops new cookies of that type from being written; cookies already stored can be cleared through your browser.

Through your browser

All major browsers allow you to view stored cookies, delete them individually or entirely, block cookies from specific sites, block all third-party cookies, or delete everything automatically when the browser closes. You will normally find these controls under a menu named “Settings”, then “Privacy”, “Privacy and security”, “Site permissions” or “Cookies and site data”. Mobile browsers offer the same options in their settings screens, and mobile operating systems provide separate controls for advertising identifiers.

Private browsing

Opening the site in a private or incognito window means most cookies are discarded when you close that window, though this does not prevent them from being set during your visit.

Blocking strictly necessary cookies will prevent parts of the site from working: you may be unable to stay signed in, submit a form or complete a secure step. Blocking preference cookies means settings such as language are not remembered. Blocking analytics or marketing cookies has no effect on functionality - you will simply not be counted in our statistics and campaign measurement.

We review this policy periodically and update it when the cookies we use, the technologies behind them or the applicable rules change. The current version is always published on this page; material changes will be signalled on the site or through the cookie banner, and continued use after the update means the revised policy applies.

If you have a question about this policy, want details of a specific cookie or wish to exercise a data-protection right, please write to our support team through the contact page. The footer on each page contains links to relevant materials, including our Data Protection Policy.

Read the Privacy Policy